Terms and conditions of use

TERMS AND CONDITIONS OF BUSINESS FOR CRYSTALS AND THE SOUL

  1. Introduction This website, www.crystalsandthesoul.co.uk, is operated by Crystals and the Soul. Where these terms and conditions use terms such as "we," "us," and "our," they refer to Crystals and the Soul.

  2. Acceptance of Terms We offer this website, including all information, tools, products, and services available on it, on the condition that you accept these terms and conditions and the associated privacy policy available on our website.

  3. General Conditions

    • We reserve the right to refuse service to anyone, for any reason, at any time.
    • Any content that you enter onto this website may be transferred unencrypted and may involve transmissions over various networks.
    • You may not reproduce, duplicate, copy, sell, resell, or otherwise exploit any portion of the content on the website.

  4. Online Store Terms

    • Our website offers a range of crystals, spiritual goods, and holistic services. Descriptions and images are provided to the best of our ability.
    • We may not be able to accept your order due to stock unavailability, payment issues, or other reasons.
    • Your order will only be accepted by us once your goods have been dispatched.

  5. Modifications to Our Service and Pricing

    • Prices and services are subject to change without notice.
    • We accept no liability for any modification, price change, suspension, or discontinuation of the service.

  6. Delivery

    • Delivery timescales provided are estimates only, and we are not responsible for delays beyond our control.
    • Special considerations apply to "next day delivery" options.

  7. Order Cancellation

    • Cancellation requests must be made promptly, and refunds will be subject to our refund policy.
    • Personalised or time-sensitive items may not be eligible for a full refund.

  8. Liability and Indemnity

    • We shall not be liable for any indirect or consequential damages arising from the use of our products or services.
    • You agree to indemnify us against all claims, damages, costs, and expenses arising out of any breach of our terms and conditions.

  9. Jurisdiction

    • These terms and conditions shall be governed in accordance with the laws of [insert jurisdiction] and are subject to the exclusive jurisdiction of the courts of [insert jurisdiction].

  10. Entire Agreement These terms and conditions, along with our Privacy Policy and Refund Policy, constitute the entire agreement between the parties.

  11. General

    • Unenforceable terms will not affect the remainder of the terms and conditions.
    • We will not be responsible for any delay or failure to comply with our obligations that is beyond our reasonable control.

  12. Contact Information If you have any questions or concerns regarding these terms and conditions, please contact us at info@crystalsandthesoul.co.uk.

Last Updated: 16/08/2023